This website provides information, products and services subject to the following terms and conditions described. By accessing MINKPINK online you are acknowledging that you have read, understood and accepted, without limitation or qualification, and are bound to the Terms and Conditions of MINKPINK.

Welcome Offer – 15% Off First Order

• To sign up for the 15% welcome offer, you must create a MINKPINK account and agree to receive marketing and rewards communications.
• Valid for 14 days from the date of subscription.
• One use per customer. Only new subscribers are eligible.
• Discount cannot be retrospectively applied to previous orders and cannot be used in conjunction with any other offer.
• Offer only valid on full-priced items.

Use of Website

• By accessing and using minkpink.com (“MINKPINK” or “website”) and the products and services available, you agree to the terms and conditions outlined.
• You must not use the website in any way that causes or may cause damage, impairment, or interruption to the website.
• You must not engage in illegal, harmful, fraudulent, or malicious activity including introducing viruses or malicious code.
• You use the website at your own risk. MINKPINK is not liable for any direct or indirect loss arising from use or inability to use the website.
• Our Privacy Policy explains how we handle your information. By using this website you agree to the Privacy Policy.
• You are responsible for maintaining accurate and up-to-date account information.

Making an Order

• By placing an order you are offering to purchase a product subject to these terms and conditions.
• All orders are subject to availability and confirmation of price.
• MINKPINK reserves the right to refuse or cancel any order and to close accounts at its discretion.
• You must be legally capable of entering a contract and authorised to use the payment method provided.

Sale Contract

• You will receive an email confirmation once your order has been placed.
• Please retain your confirmation for future reference.

Discounts & Special Offers

• Special offers are valid only for the stated period.
• Offers cannot be used in conjunction with any other promotion.
• Offers cannot be backdated or extended.
• MINKPINK reserves the right to withdraw or cancel offers at any time.

Gift Cards

• Gift cards are delivered electronically to the nominated email address.
• Gift cards may be redeemed for products only and cannot be used to purchase other gift cards.
• Gift cards are valid for 3 years from date of issue.
• Discounts and sales do not apply to gift card purchases.
• Gift cards cannot be exchanged for cash.
• If items purchased with a gift card are returned, a new gift card will be issued.
• To purchase a gift card, click here.

Pricing & Payment

• All prices are inclusive of GST where applicable.
• Delivery costs are charged separately and shown at checkout.
• MINKPINK reserves the right to correct pricing errors.
• If an error occurs, you will be given the option to reconfirm or cancel your order.

Shipping & Delivery

• Shipping costs are shown at checkout and added to the total order value.
• Orders are dispatched once payment has been authorised.
• Dispatch times vary based on availability.
• Returned parcels due to incorrect details or non-collection may incur a re-delivery fee.
• For full shipping details, click here.

Club MINKPINK – Rewards

Overview

• Club MINKPINK Rewards is MINKPINK’s loyalty programme offering exclusive rewards and benefits.
• Members earn points on eligible purchases and activities.

Membership Eligibility

• Membership is free and requires a MINKPINK customer account.
• Members must be 18 years or have parental permission.
• One account per individual.

Earning & Redeeming Points

• Points are earned on eligible purchases and activities.
• Points are pending for 21 days after order fulfilment.
• Points cannot be earned on shipping, taxes, gift cards, or refunded items.
• Points may be redeemed via the Rewards page.

Returns, Expiry & Birthday Rewards

• Returned items result in points being deducted.
• Points expire after 12 months of inactivity.
• Birthday rewards are sent two weeks prior to your birthday.

Programme Changes

• MINKPINK reserves the right to modify or terminate the programme.
• Misuse or fraud may result in loss of rewards.

Force Majeure

• MINKPINK is not responsible for delays caused by events beyond our control.

Liability & Warranties

• MINKPINK disclaims liability for loss or damage arising from website use.
• Information is provided without warranty.

Trademarks & Copyright

• All trademarks and content are the property of MINKPINK.
• Unauthorised use is prohibited.

Complaints

• Please contact us promptly to resolve any complaints.

Governing Law

• These terms are governed by Australian law.